Introduction
At shop.SPinturaArt.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, protect, and process your personal information when you visit our website and use our services. By accessing our website and providing your information, you consent to the practices described in this Privacy Policy.
Collection of Personal Information
We collect various types of personal information from you when you interact with our website and use our services. This may include information such as your name, address, phone number, email address, date of birth, occupation, and other relevant information. We may also collect sensitive personal information such as bank account details, credit/debit card information, and biometric information for certain features or services.
We may collect personal information from you in the following ways:
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Information provided by you: We collect information that you provide to us during the registration process, placing orders, participating in events, or using our services. This includes information provided for identity verification, address verification, and KYC requirements.
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Browsing and usage information: We may collect information about your browsing behavior, preferences, device location, IP address, and other information that you choose to provide on our website. This helps us understand and serve you better, customize your experience, and improve our services.
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Loyalty program information: If you enroll in our loyalty program or participate in a third-party loyalty program offered by us, we collect and store your personal information related to transactions and loyalty points. Please refer to the privacy policies of the third-party business partners for their practices.
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Communication and feedback: If you contact us via email or other means, we may collect and store the information provided for customer support, dispute resolution, and internal research.
Use of Personal Information
We use your personal information to provide and improve our services, fulfill orders, customize your experience, prevent fraud and illegal activities, enforce our terms and conditions, and comply with legal obligations. We may use your information for the following purposes:
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Service provision: We use your personal information to provide the services you request, such as order fulfillment, customer support, and personalized communication.
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Marketing and advertising: We may use your information to inform you about our products, offers, and updates. You have the option to opt-out of receiving promotional communications.
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Research and analysis: We analyze user behavior and demographics to understand our customers’ interests and preferences, improve our services, and provide targeted content.
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Security and fraud prevention: We take measures to protect your personal information and prevent unauthorized access or disclosure. We may disclose information to law enforcement agencies if required by law or to investigate fraudulent activities.
Sharing of Personal Information
We may share your personal information with our affiliates, corporate entities, and business partners to provide you access to their services and products. We may also disclose personal information to comply with legal obligations, enforce our user agreement, facilitate marketing activities, or protect the rights and safety of our users and the general public.
Links to Other Websites
Our website may contain links to other websites that may collect personal information about you. We are not responsible for the privacy practices or content of those linked websites. We encourage you to review their privacy policies before disclosing any personal information.
Security Precautions
We take reasonable security measures to protect your personal information from unauthorized access, disclosure, loss, or misuse. However, please note that no data transmission over the internet or any electronic storage system is entirely secure. We cannot guarantee the absolute security of your information, and you accept the inherent risks associated with data transmission over the internet.
Your Rights
You have the right to access, correct, update, and delete your personal information. You may also have the right to restrict or object to the processing of your personal information and request data portability. If you wish to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided at the end of this policy.
Consent
By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure, and processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy. If you disclose to us any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. When providing your personal information over the Platform or any partner platforms or establishments, you consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners, and other third parties) contacting you through SMS, instant messaging apps, calls, and/or emails for the purposes specified in this Privacy Policy. You have the option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing personal information” in the subject line of your communication. We will verify such requests before acting on them. Please note, however, that the withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy, related terms of use, and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.
Changes to this Privacy Policy
Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes in our information practices. We will alert you to significant changes by posting the date when our Privacy Policy was last updated, placing a notice on our Platform, or sending you an email when required by applicable law.
Contact Us
You can reach our customer support team to address any queries or complaints related to our products and services by writing to contact@spinturaart.com Our support team is available Monday to Friday from 9:00 to 18:00.
Queries
If you have a query, concern, or complaint regarding the collection or usage of your personal information under this Privacy Policy, please contact us using the above-mentioned contact information.
Last updated: May 13, 2024.